eHarmony reviews 2023: advantages and disadvantages

By Alexandre (admin), last updated on January 12, 2023

eHarmony is one of the most famous dating sites in the US, Canada, UK and Australia. It has millions of users and thousands of couples have been formed thanks to their platform and efficient matchmaking process.

eharmony reviews

We have tested this site for more than 6 months and we give you our feedback on our eharmony opinion after this test and the dates we had.

Our short video presentation of eharmony
eharmony emails after we register

Eharmony review : 5 advantages and 3 disadvantages

We don’t think we need to introduce eharmony anymore, one of the leaders in online dating in many countries around the world. This dating service is for singles looking for a serious relationship with a new partner.

In this page you will have our eharmony review after several months of use in order to give an honest and true feedback of what this solution brings to meet singles online.

Finally, at the moment, the choice of dating services is huge between : Tinder, Bumble, Zoosk, SilverSingles, Christian Mingle, Badoo, Match, and all the others!

What makes you use one dating service or the other? They all have their own particularities and specificities.

One thing is for sure, there will be no dating service that will allow you to meet singles by snapping your fingers. But if you do it right, they do make it easy to meet many.

Now, we will give you our opinion on eharmony with 5 advantages and 3 disadvantages. These are the 7 main things we noticed during these months of testing.

The 5 advantages of eharmony

In summary the 5 advantages of eharmony:

  1. High number of users
  2. Quality users
  3. Multi-support platform
  4. Intuitiveness
  5. Free offer

We explain it in detail just below.

1. High awareness = lots of singles

If there is one quality that a dating site must have, it is to have enough users.

The main goal of this type of site is to meet people who we like and who meet certain important criteria:

  • Physical ;
  • Geographic ;
  • Mental.

What if there aren’t enough people signed up?

It’s very complicated and this is the case with many apps that are starting up and not yet gathering enough users.

The problem is that if someone signs up and doesn’t find what they are looking for, they will quickly leave and download a competing app.

Eharmony does not have this problem as it is a very popular dating site worldwide.

In any location, you can find a single person who No matter where you are, even with the very powerful and accurate matching system, you can find a list of singles who will match your criteria near you. And in the end, this is the most important thing for a dating service.

Big positive point!

2. High-quality users

We told you above that the number of users was a real positive point because you can find your happiness in all corners of the world.

This is even more true with this quality!

The high number of users is not everything and Badoo is a good proof of that. The site is very well known and has millions of users. However, due to the lack of a coherent strategy, the users are not very qualitative and that’s why our opinion on Badoo is not very positive.

The reason why eharmony gathers a qualitative community is that the dating site is partially pay-per-use. It is possible to register for free, to chat with some members but you have to pay to enjoy all the features of the site.

This is an interesting strategy because in a way they are giving up on a lot of singles who want to try their site but are not ready to pay. In another sense, those who end up subscribing to their offer are generally more determined to find love and/or know what they want.

Add to that the long personality questionnaire during registration and you have singles profiles that are complete and therefore of quality.

Add to that the fact that eharmony offers several ways to verify that users are real: verification by sms, possibility to do a video chat before sharing information with another member and the moderation team that is active. Everything is done to make sure that when you sign up on eharmony, the site makes a good impression with quality members.

eharmony deeper personality analysis

Women are less harassed than on other apps and they are more confident and especially more represented from a quantity point of view. Thanks to its high-quality matching algorithms, many people have found dating success with eharmony

3. Multisupports: mobile application and website

One point that is also very positive is the ease of use of eharmony. Beyond the comfort of their platform that we explain in the next point, they propose to use their solution on smartphone via a mobile application or on computer (or any other support) with their website.

This quality is due to the fact that eharmony was one of the first dating sites to be created in the early 2000s. At that time, applications did not exist yet.

Later on, they evolved by offering an app for the new generations or people who are comfortable with their cell phones, while keeping a high level of quality on their site.

This is a real advantage at a time when most dating apps are only present on mobile applications. Some people prefer to browse this kind of sites via a computer and this is certainly a reason why eharmony also attracts people between 30 and 70 years old.

4. Superior ease of use

This is one of the things I liked about using eharmony. Everything is very intuitive and very easy to use.

Of course, this is a part that is worked a lot by the developers of this kind of platform, but among all the dating platforms that we have tested, it is the first time that we find such a level of quality.

The eharmony registration is very intuitive and the compatibilty quiz is done very quickly and easily with the help of many different steps that actually make us complete our profile in a totally cheerful and visual way.

This is an advantage that may seem a bit trivial but it’s very important to have a high level of user comfort. For example, our opinion on Bumble is that it is an app that has potential but is not always very pleasant to use, something is missing.

5. Free trial offer

What we also like about eharmony is all the features available with eharmony free trial, both on the website and on the dating application.

It is possible to see all the compatible singles thanks to the compatibility score, to see the details of the profiles such as the profession, the date of last connection, the number of available photos, and many other details at no charge.

So yes the photo will be blurred, yes you will not be able to send him a message unless you take a premium subscription, but it’s a good start from eharmony to convince you that the offer of singles proposed is great and quality.

Moreover, the fact that you have to take out a subscription to send a message is a sign of commitment on the part of singles to find a partner. This avoids the curious.

The other way to try eharmony for free is to wait for the 3-Day announcement!

Indeed, the platform organizes several times a year 3-Day weekends. During these weekends, all eharmony members can use all the platform’s features for free. This includes sending and receiving private messages.

When are the 3-Days held? Eharmony never communicates the dates far in advance. But we know that it usually happens during the holidays, when there is a weekend preceded or followed by a holiday… that gives 3 days.

To know when the next 3-Days will take place you have to register on eharmony and wait for their communication by email.

The 3 disadvantages of eharmony

Despite very good advantages that I mention above, eharmony has inevitably less pleasant parts and negative points to mention. We have gathered 2 major drawbacks to share.

If you noticed any other, feel free to share them in comments at the bottom of this article.

Here are the 2 drawbacks of eHarmony according to us:

  1. the price of the subscription
  2. High competition between singles;
  3. Reputation in relation to the age of the users.

1. the price of the subscription

Clearly this is the point that holds back all the people who wanted to start using eharmony. It’s a site where it’s almost essential to pay to interact with people.

There is the free offer mentioned in the advantages above, but it has its limits.

You can’t get in touch with someone, see their picture or read their messages if you haven’t taken out an eharmony subscription.

Eharmony offers a free basic membership and three premium plan options based on six, 12 and 24 month membership timeframes.

The cost of eharmony subscription starts at $25.90/month if you subscribe for 12 months and goes up to $59.90/month if you subscribe for only 6 months. The price for 6 months membership is expensive.

We would like to point out, that this is important, the terms and conditions of eharmony are very clear: a 12 month subscription is binding and due. If you take a 12 months subscription and you use eharmony for 6 months, you will not be able to ask for a refund to get your money back.

So you have to make a choice between a long subscription period with a lower subscription price and a shorter subscription period with a higher subscription price.

Our advice is to chose the 12 month payment option. Even if you don’t use the 12 minus, this is still the most advantageous monthly subscription.

Please note that subscription prices can vary by $10 per month depending on the user profile and that promotions are regularly offered.

For example eharmony regularly offers a 50% discount on the price of subscriptions.

With a 50% discount on the subscription price, eharmony becomes very affordable and, for example, the Premium Extra subscription goes from $25.90 to $12.95.

2. A little too much competition between singles

Eharmony is one of the most famous sites in the field of online dating. Present in the largest countries in the world, the platform has millions of users.

This is an advantage but also a major disadvantage.

Why is that?

Because the competition is tough. There are a lot of people, so of course you have to stand out twice as much and that makes it very difficult, especially when you don’t know how to stand out properly in a crowd of millions of other guys looking for the same thing as you.

Fortunately, there are dozens of techniques to successfully stand out and appeal to the women or men you like through a dating site.

3. A reputation for age that repels a category of users

My last disadvantage only concerns the youngest among you. If you are between 20 and 30 years old, you know that eharmony has the reputation of being “a dating site for old people”.

Indeed, that’s what many people think, but it’s not true.

The problem is that there are a lot of people under 35 who don’t realize that they can find love on eharmony.

It’s a pity, but in a way, it gives a lot of opportunities and freedom to those who know.

So, is eharmony worth it?

Finally, what do you think of eharmony in general ? If we take into account the pros and cons, the score is 5-2, so we can say that our overall opinion about eharmony is more positive than negative.

Well, that’s the case.

We were not on eharmony when we started using it so we could write this article. We discovered a platform that we really liked and that is too underrated.

For us, a brand as well known as eharmony is rather a good sign because we know that there is a large number of users who use their app and that therefore we have a lot of chances and opportunities to meet dozens of people.

In addition, a large group with the means often means a permanent investment in the most user-friendly development. You can feel it at eHarmony. Their website and their application are extremely well made and pleasant to use, a real pleasure when you spend a lot of time on it like me.

Obviously, this gives a positive opinion of eHarmony.

Of course, the disadvantages we talked about above taint the positive points a bit, but in the end it’s almost impossible to have only advantages.

The subscription is a bit expensive and you have to have some means to afford it.

And still.

There is a marketing strategy at eHarmony because the monthly subscription is relatively expensive but in reality if you take it over 12 months, it is immediately more affordable.

So our advice is: try it even with eharmony free trial version, you should not be disappointed.

Eharmony: users’ reviews, what do they think?

The purpose of this page is to say what we think about eHarmony and to give an honest and sincere opinion about the solutions they offer.

However, it is interesting to share also the users’ opinion to help you understand what eHarmony is worth.

We will talk about the reviews of :

  • App Store (Apple);
  • Google Play Store (Android) ;

eHarmony user reviews on the App Store

eHarmony has a very positive overall rating on the App Store from Apple users since the rating is 4/5 for a total of 21,000 reviews.


The positive reviews talk about the comfort of using the app, the low number of fake profiles thanks to the moderation and being able to chat with people without going through the match.

The negative opinions talk about the difficulty to get an answer from women and the paying side which is “shameful”.

eHarmony user reviews on the Android Play Store

On the Google Play Store, eharmony gets a lower rating than on the App Store: 3.1/5 for 51,000 reviews.


The recent positive reviews talk about the good ergonomics of the app and the website, the reactivity of the support for fake profiles, …

The negative reviews also talk about the paying side and the lack of response.

eHarmony has a consumer rating of 4 stars from 70,000 reviews indicating that most customers are generally satisfied with their purchases.

Questions about eharmony?

Now you know almost everything about the eharmony dating platform.

We sincerely hope that you have found all the information you are looking for and, if you recognize yourself in the concept of eharmony, that you have taken the step to register.

However, if you have any questions about the eharmony service, please feel free to leave us a comment below. We will do our best to answer them as long as they are not within the scope of eharmony company.

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Comments about eHarmony reviews 2023: advantages and disadvantages

From newest to oldest.

  1. Comment from Marc LAMBERT -January 12, 2023 at 2:23 pm

    Used to dating applications I only tested eharmony in application. I have to say that it’s a shock when you go from a dating app like Tinder to eharmony because you’re not on fast dating anymore but on slow dating. You have to take the time to fill in your profile, to look at the suggested profiles and to read their ad to maybe send a personalized message. We are far from “I like or I don’t like the picture”. But at least we know why we are here, to find a serious relationship and in the end finding love can take more time than finding a one night stand. In any case it’s a dating app that I enjoyed even if I haven’t found a new partner with it yet, it gives me the impression that finding love is finally possible.

  2. Comment from Pacome -November 4, 2022 at 2:51 pm

    I bring here my testimony to the singles who may be interested. Nearly 10 years ago I met my wife through Match and I have lived many beautiful years. Separated since almost 1 year, I wanted to register again to Match and in the end I was a little disappointed to see that the site had not evolved much in 10 years! So I was interested in other sites that promise to make serious encounters and, in relation to my personality, eharmony is the one that caught my interest. The strong points that I found in the site : a lot of members (it’s important) and the compatibility system that saves a lot of time to look for singles but also to increase our chances to have an answer (and yes a compatible single who contacts you is interesting). The only weak point is the price of the subscription which is clearly higher than the other sites. But in the end if it is to live beautiful years together, with perhaps a family, etc, it is not as if we had this subscription for life as on a streaming platform. In conclusion, I rather agree with your essay and I also recommend eharmony.

  3. Comment from JessicaNY -September 22, 2022 at 9:44 am

    I hesitated a lot before signing up for eharmony. When I typed eharmony reviews in google there are many bad testimonials that are scary: abusive withdrawals, bad experiences, etc. And on the other hand there are sites like yours that have a good experience with this dating service.
    As I’m a bit used to dating services, I registered on eharmony with a lot of vigilance.
    First of all I want to reassure everyone, I was able to register, fill in the (long) personality test and browse the profiles without paying. At no time did eharmony ask me for my credit card. Then, as the goal of the site is not to be a ghost member, I registered. I took the 6 month membership which was posted at my house at $29.95/month for the first 3 months then $59.90/month for the next 6 months. It is written in black and white and a total of $265.55 was taken from my account for the 6 months. No surprise here either, but it is certain that not everyone will be able to afford such a price. Anyway, it’s now up to me. I installed the application on my phone and I am connected to eharmony every day to exchange messages. All this to say that at no time have I been deceived by eharmony. Everything was clearly respected.

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